Step One

Jun. 28th, 2006 01:46 am
stitchwhich: (transformer)
[personal profile] stitchwhich
When in a position of responsibility and someone comes to you for aid/an ear/to complain, step one is this:
"Did you talk to the person you are upset with?"
Only after practising step one should the PoR (Person of Responsibility) then act on the caller's behalf.


Just saying.
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