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When in a position of responsibility and someone comes to you for aid/an ear/to complain, step one is this:
"Did you talk to the person you are upset with?"
Only after practising step one should the PoR (Person of Responsibility) then act on the caller's behalf.
Just saying.
"Did you talk to the person you are upset with?"
Only after practising step one should the PoR (Person of Responsibility) then act on the caller's behalf.
Just saying.
